> ## Documentation Index
> Fetch the complete documentation index at: https://eetech.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Role

> These are the different roles/permissions that your team members can have

### **How to create a new Role**

1. Click on the "Roles" panel to view and manage the roles you have created.

   <img src="https://mintcdn.com/eetech/mMeDr6dthhC0QXC0/images/how-botpenguin-works/role/184.role__Eetech_resource_centre-1.png?fit=max&auto=format&n=mMeDr6dthhC0QXC0&q=85&s=98922cd78d8271441ff76472f179bcaf" alt="184 Role  Eetech Resource Centre 1 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Eetech_resource_centre-1.png" />
2. Next, click on **"Create Role"** to start the process of creating a new role.

   <img src="https://mintcdn.com/eetech/oCo-Z3Cqhd8Tr8YY/images/how-botpenguin-works/role/184.role__Eetech_resource_centre-2.png?fit=max&auto=format&n=oCo-Z3Cqhd8Tr8YY&q=85&s=9e11ccbe213e72b0d369bcc0d02b9224" alt="184 Role  Eetech Resource Centre 2 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Eetech_resource_centre-2.png" />
3. Add **“Name”** and **“Description”** for your role.
4. **Assign Permissions:** You can select the sections you want to allow or block users from accessing in this role.

   <img src="https://mintcdn.com/eetech/oCo-Z3Cqhd8Tr8YY/images/how-botpenguin-works/role/184.role__Eetech_resource_centre-3.png?fit=max&auto=format&n=oCo-Z3Cqhd8Tr8YY&q=85&s=23cc57f5e4bb6c5fe582a97bb7ef258e" alt="184 Role  Eetech Resource Centre 3 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Eetech_resource_centre-3.png" />

   **Read:** It grants users access to only view the selected section.

   **Write:** It grants users access to make changes in the selected section.

   **Delete:** It allows users to delete existing items within the selected section.

Let's illustrate this with an example in the **Inbox —> Chats** section:

* **Read Access**: Users can view all chats across all chatbots but cannot edit or delete them.
* **Write Access**: Users can view and edit any chat across all chatbots but cannot delete them.
* **Delete Access**: Users can view and delete any chat across all chatbots but cannot edit them.

After giving the necessary permissions, proceed by clicking on **"Create Role"** located at the bottom.

<img src="https://mintcdn.com/eetech/oCo-Z3Cqhd8Tr8YY/images/how-botpenguin-works/role/184.role__Eetech_resource_centre-4.png?fit=max&auto=format&n=oCo-Z3Cqhd8Tr8YY&q=85&s=54f4a3dab60fc5fc79eab2008a0c0052" alt="184 Role  Eetech Resource Centre 4 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Eetech_resource_centre-4.png" />

Your role will be created.

* **Status:** If the status of a role is **"active"**, it can be assigned to any team member. If the role is **“inactive”**, it cannot be assigned to anyone.
* **Action:** You can **edit** or **delete** any of the existing roles from here.

  <img src="https://mintcdn.com/eetech/oCo-Z3Cqhd8Tr8YY/images/how-botpenguin-works/role/184.role__Eetech_resource_centre-5.png?fit=max&auto=format&n=oCo-Z3Cqhd8Tr8YY&q=85&s=ca644c107e831640a398e3a85a8ee079" alt="184 Role  Eetech Resource Centre 5 Pn" width="1806" height="1020" data-path="images/how-botpenguin-works/role/184.role__Eetech_resource_centre-5.png" />
